Legal Documentation
Terms & Conditions
Acceptance of Terms
By accessing or using any services provided by Jackrabbit Tech (“Company,” “we,” “us,” or “our”) at jackrabbit.support, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services.
If you do not agree with any part of these Terms, you may not use our services. Your continued use of our platform constitutes your acceptance of any updates to these Terms.
These Terms apply to all visitors, users, and others who access or use the Service. By using our services, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.
SMS Messaging
Jackrabbit Tech may communicate with you via SMS text messages for service updates, support notifications, appointment reminders, and other relevant communications. The following terms govern your participation in our SMS messaging program.
Carrier messaging rates may apply. Jackrabbit Tech is not responsible for any charges from your mobile carrier.
By providing your mobile phone number and consenting to receive SMS communications, you represent that you are the account holder or have the account holder’s permission. You may opt back into SMS messaging at any time by contacting our support team at jackrabbit.support.
Our Services
Jackrabbit Tech provides technology support and related services as described on our website at jackrabbit.support. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the services in any way that violates applicable local, national, or international laws or regulations
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any portion of the services or related systems
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the services
- Use the services to send unsolicited commercial communications
Privacy & Data
Your privacy is important to us. Our Privacy Policy, available at jackrabbit.support, explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.
We collect personal information including but not limited to your name, email address, phone number, and usage data to provide and improve our services. We do not sell your personal information to third parties.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Limitation of Liability
To the fullest extent permitted by applicable law, Jackrabbit Tech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our services.
Our total liability to you for any claims arising under these Terms shall not exceed the amounts paid by you to Jackrabbit Tech in the twelve (12) months prior to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so the above limitations may not apply to you in full.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to jackrabbit.support. Your continued use of our services following the posting of revised Terms constitutes your acceptance of such changes.
We will make reasonable efforts to notify you of significant changes via email or SMS (if you have opted in to receive communications). We encourage you to review these Terms periodically to stay informed of updates.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Contact Us
If you have any questions about these Terms and Conditions, our SMS messaging practices, or our services, please reach out to us through any of the following channels: